Frequently asked questions about our Medellín concierge service

Mainly in Comuna 11 (Laureles, Estadio, Los Conquistadores) and Comuna 14 (El Poblado), within a radius of about 25 km around Medellín. Is your property elsewhere? Write to us and we will look into it.

Apartments, houses, studios and villas, from entry-level to high-end.

Airbnb, Booking.com and Vrbo, with polished listings and regular follow-up.

The Essential package covers guest check-in, cleaning, linen, guest communication and stay follow-up. Premium adds listing optimisation, professional photography, coordination of repairs and personalised follow-up.

We work on a commission on rental income, set according to your property and the services you choose. We send you a personalised proposal after the visit.

Tourists, families, couples, business travellers and companies, from Colombia and abroad, for short stays (1 to 7 nights) and mid-term stays (one week to one month).

Yes. We are available 7 days a week and reply quickly, to owners and guests alike.

Spanish, French and English.

In Colombia, homes and other properties used to provide tourist accommodation services must be registered with the National Tourism Registry (RNT) and comply with the applicable regulations. We review these requirements with you at the first visit.

Book a 30-minute call or message us on WhatsApp. We talk about your project, visit your property and send you a personalised proposal.