We welcome your guests, prepare every arrival and keep you informed at every step. You keep your peace of mind; we take care of the day-to-day running of your home.
for owners
StayCare supports property owners and their guests in Medellín with a personalised concierge service for short and mid-term stays. We look after the quality of every home and the smooth running of every stay, with rigour, availability and attention to detail.
our services
From your guests’ arrival to the final report, we coordinate every detail.
Personal welcome, key handover and smooth check-out.
We inspect the property before every arrival so everything is spotless.
Professional cleaning between stays and linen coordination.
We reply quickly to your guests, 7 days a week.
We coordinate small repairs with trusted tradespeople.
Listing creation and follow-up, with a partner photographer.
We adjust your rates to the season and demand.
Decor advice so your property stands out.
our packages
We work on a commission on rental income, set according to your property and the services you choose. After the visit, we send you a personalised proposal.
Everything needed for a smooth stay
Our most complete service
our standard
A well-welcomed guest leaves a good review, and good reviews keep your listing at the top. That is why we prepare every stay with the same care.
your guests
Tourists, families, couples, business travellers and companies: we welcome Colombian and international guests for short stays (1 to 7 nights) and mid-term stays (one week to one month).
From one night to one month, depending on your property.
Service in Spanish, French and English.
Polished listings on the main platforms.
why StayCare
We owned a holiday rental before creating StayCare.
We follow a proven, professional method.
Fast replies, and a team you can reach in an emergency.
Regular updates and clear communication.
let’s talk
A free 30-minute call, with no commitment, to get to know your property and your goals.